Google Case Study:
Ergonomics Best Practices for Call Centers & Offices

Kevin Costello, United States Ergonomics
Laura Gimpel, Google

Wednesday, May 30th 2007
8:30AM - 9:45AM

Google was recently named "The best company to work for" by Fortune magazine. The numerous perks at Google include an active ergonomics program that combines workplace design, individual evaluations, and treatment measures. Starting with an examination of best practices in office ergonomics, this session will identify the methodologies and technologies used to provide employees with support and a way to track ergonomics program efforts. A discussion of some common challenges experienced at Google will be explored, including:

• Extended hours of computer use
• Multiple computer screens used by each employee
• Multi-media applications
• Call center environments
• Transient workers and frequent new hires and employee relocation

Optimizing Laboratory Ergonomics

Kevin Costello, BS, CPE; President
United States Ergonomics, Inc.

Thursday, May 31 2007
11:15 AM - 12:30 PM

Attendees will learn how to use risk factor checklists to prioritize and quantify ergonomic risk in any lab environment. Ergonomic lab and workstation layout, as well as equipment evaluation and selection criteria will be reviewed. Attendees will leave this session with:

• The ability to perform an ergonomics job analysis in any type of lab environment
• Evaluate and compare lab equipment including benches, microscopes, hoods, glove boxes, pipettes, etc.
• Create an injury prevention strategy and develop solutions to existing problems
• Consider the cost and ROI of ergonomic improvements

Ergo School Luncheon Session:
The Role of HR & Facilities Professionals in Ergonomics Program Success
Kevin Costello, BS, CPE; President, United States Ergonomics, Inc.